Store Policy

Welcome to **Base Camp**! Below you'll find our comprehensive store policies designed to ensure a smooth and enjoyable shopping experience. Please take a moment to read through them carefully.

Return Policy

At **Base Camp**, we offer a **30-day return policy**. This means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at contact@plpmkt.com. Returns should be sent to the following address:

EASYSHOP EX INC
7811 WALDEN CIR
FORT COLLINS, CO 80528, USA

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

If you have any questions regarding returns, feel free to contact us at contact@plpmkt.com.

Shipping Policy

At **Base Camp**, operated by **EASYSHOP EX INC**, we strive to provide you with a seamless shopping experience. Please review our shipping policy for important information regarding order processing, shipping rates, and delivery estimates.

Order Processing

All orders are processed within **1 to 3 business days** (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.

Domestic Shipping (USA and Europe)

We offer **free shipping** for all orders within the **USA** and **Europe**.

USA Shipping: Estimated delivery time is typically within **7 days** from the date of shipment.
Europe Shipping: Estimated delivery time is typically within **15 days** from the date of shipment.

International Shipping

For customers outside of the **USA** and **Europe**, we offer international shipping to various destinations. Shipping rates, delivery times, and availability may vary depending on your location.

Customs and Duties

International orders may be subject to import duties and taxes (including VAT) in the destination country. These charges are the responsibility of the customer. **Base Camp** is not responsible for these charges, and we recommend checking with your local customs office for more information on import regulations.

Order Tracking

Once your order has shipped, you will receive an email notification from us, including a tracking number. Please allow up to **48 hours** for the tracking information to become available.

If you have any questions or concerns about the status of your order, please contact us at contact@plpmkt.com.

Shipping to P.O. Boxes

We do our best to accommodate shipping to P.O. boxes; however, some carriers may have limitations. If you have specific requirements for P.O. box delivery, please contact our customer support for assistance.

Privacy Policy

Our Privacy Policy explains how **Base Camp** collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Please take the time to read our full Privacy Policy for detailed information.

Terms of Service

Our Terms of Service outline the rules and regulations for using our website and services. By accessing or using our website, you agree to be bound by these terms.

Please review our full Terms of Service for more information.

Cookie Policy

Our Cookie Policy explains how **Base Camp** uses cookies and similar technologies to enhance your browsing experience.

Please read our full Cookie Policy to understand your rights and how to manage your cookie preferences.

Contact Information

Base Camp

7811 WALDEN CIR

FORT COLLINS, CO 80528, USA

Email: contact@plpmkt.com

Phone: (405) 254-8978

*All policies were last updated on October 27, 2024.*